AON successfully teleworking thanks to its digital transformation

• AON has a platform for issuing and centralising digital certificates that allows its employees and customers to work in the online environment with total security.
• Thanks to the electronic signature the company continues in the distance with its operations and transactions with third parties with normality and security. In addition, digital management and storage saves tons of paper.The project also includes the manager of electronic notifications issued by public bodies.

The British company AON, a leader in global professional services, trusted Ivnosys in its efforts to digitize its processes and reduce the use of paper. A project that has also allowed them to reduce management times and work in such a way that security is not compromised.

Thanks to the digital transformation process of the last two years and the experience gained, AON employees operate normally from the first day of the alert. Thus, there has been no loss of productivity or efficiency, as we have the most advanced tools in the field of the use of digital certificates and communications with third parties.

Safety as the main focus

In the agreement that was made, it is allowed to work electronically in a safe way and having the control of the use that the employees make with the certificates. This was achieved thanks to the implementation of IvSign, a platform for issuing and centralizing digital certificates.

Many companies are becoming aware of the importance of having digital tools that allow the continuity of their processes, especially now with the need to work remotely. – Sergio Ruiz, CEO Ivnosys.

The tool records a complete audit to know the use made by the employees with the certificates. This, together with the time stamping system, allows the company to know when and where users access and what they do. In addition, its use can be restricted according to preferences such as: the websites visited, the browser used, etc.

Digitalization with public bodies

Given the large size of AON and the high number of notifications they handle, the agreement also included the implementation of the IvNeos electronic notification manager.

The management and review of notifications from all public administrations was a routine task involving a high workload. IvNeos has made it possible to manage the letterboxes of all Public Administrations in a single box and with just one click. In addition, employees can download and respond to notifications directly without leaving the platform. As an added value, AON has notification redirection flows so that each department automatically receives the notifications according to the issuing bodies, geographical area, among other variables.

Communicating with third parties in the most secure way

Completing the commitment to digitalization in communications with third parties, AON uses the electronic signature with IvCert for the processing of all types of documents and contracts. Thus, employees send all types of documents for recipients to sign and validate them digitally. The tool collects evidence of sending and delivery, guaranteeing maximum security in signed documents, even surpassing the validity of a handwritten signature.

The digital transformation process developed over these years has allowed us, in these exceptional circumstances, to maintain the continuity of our operations, and to avoid interruption in the processes of signing contracts and interactions with customers, suppliers and public bodies (J. Salvadores, Director of Aon’s Legal Department in Iberia and the Middle East)

The multinational has been helped by Ivnosys for this digital boost of its internal processes, being a Qualified Trusted Electronic Service Provider and complying with the highest security standards established in the European regulation eIDAS 910/2014.