This is how Cepsa automates the procedures with the Public Administrations. Alliances of progress

Escrito por: Natalia Herrero Fecha Thursday 3, September 2020 Categoría: Case of use

  • Cepsa reduces management times, improves productivity and safe tones of paper.
  • With the IvNeos platform, Cepsa automatically manages the reception of notifications issued by thousands of public bodies.
  • By synchronizing these notifications, the company avoids incurring financial and administrative penalties.

Now more than ever, due to confinement, many technologies are proving their worth in times of need. Since we cannot go to the authorities in person, we need a tool that allows us to do so digitally.

This is why Cepsa extends the agreement that allows it to automatically manage the electronic notifications thanks to the IvNeos manager. The tool allows to monitor, download and control the notifications issued by thousands of public bodies in an efficient and safe way.

Why does Cepsa need electronic management with Public Administrations?


The platform solves the problems faced by large companies, such as Cepsa. The company has been trusting Ivnosys for years as a technological partner to digitalize the management of electronic notifications issued by the Public Administrations.

“The digital transformation is a key driver for Cepsa. Tools such as IvNeos help us to improve processes, increasing our efficiency and agility, the main objectives of the digitalisation process in which we are immersed”. Julián Calvo, head of information systems at Cepsa’s shared services centre

The company began its commitment to IvNeos in 2018, with the aim of implementing a tool that would help it to monitor, download and control electronic notifications from public bodies efficiently and securely.

Throughout 2019, Cepsa synchronised more than 11,000 notifications thanks to the platform, reducing management times, improving productivity and putting an end to the use of paper.

Control cost savings, management and improvement in productivity: IvNeos

IvNeos was created to support compliance with Law 39/2015, which requires companies and individuals to interact electronically with public administrations. A centralized box is thus established, capable of synchronizing thousands of public bodies and receiving all notifications automatically.

What is the trick? How does it work?

The manager relieves employees of the workload involved in managing and monitoring the status of electronic notifications at each public body site manually on a daily basis.

In addition, IvNeos has an audit process that collects detailed information about employees’ access to the different sites and the actions taken by them. Furthermore, it maintains total control over the status and management of electronic notifications, without compromising the company’s security.

This implementation in Cepsa has managed to turn a routine and unproductive task into an optimized and effective process. This also results in cost savings. By monitoring and attending to the electronic notifications with the manager, economic and administrative sanctions are avoided for notifications that were left unattended or not received due to communication failures.

In addition, custom-made

One of the advantages of Ivnosys is that it designs the platform in such a way that it adapts to the specific needs of the company. Taking into account Cepsa’s organizational structure and the diversity of departments dealing with electronic notifications, the company has a custom-made platform. The IvNeos manager has an automatic monitoring service of the notifications coming from the different electronic sites. An automatic filtering is thus established so that each department receives the notifications that correspond to it according to the area, public body or other variables.

Cepsa, a global energy company present in the five continents, covers the business areas of Exploration and Production, Refining, Chemicals, Marketing, Gas and Electricity, and Trading. The company has 90 years of experience and a team of nearly 10,000 professionals, with technical excellence and capacity to adapt.

Do you need more information about IvNeos? Contact us.

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